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Supervisor/a de Operaciones Contact Center - Metro Viaducto Ciudad de México, Mexico Supervisar la información precisa y adecuada de acuerdo con el proceso de atención telefónica en cada agente a su cargo Garantizar el nivel de servicio, el proceso comercial y alcance de metas Seguimiento... hace 2 días
Contact Center Operations Manager Ciudad de México, Ciudad de México, Mexico In collaboration with the senior management team, meets Contact Center financial objectives by estimating requirements; prepares an annual budget; schedules expenditures; analyzes variances; initiates... hace 8 días
Strategic Operations Execution Analyst - PMO for Contact Center Service Delivery Ciudad de México, Ciudad de México, Mexico Guides the implementation and change management of medium to large-scale strategic and core operational initiatives that enhance our people, processes, tools, and technology. Capgemini is seeking a highly... hace 4 días
Senior representative, Contact center Ciudad de México, Ciudad de México, Mexico All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf... hace 8 días
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Agente de Contact Center Lomas Hospitality Benito Juárez, Quintana Roo, Mexico Contacto directo con huéspedes potenciales que deseen hospedarse en las propiedades Lomas Hospitality. Mantener registros actualizados de reservas, pagos y comunicaciones con el huésped. Competencias laborales... hace 8 días
Remote - Contact Center Specialist - Bilingual Spanish/English Nielsen - Ciudad de México, Ciudad de México, Mexico New Hires are expected to attend a multi week paid training class. 100% Attendance in this class is required, and agents must pass the classroom assessments and certification in order to graduate training... hace 7 días
Strategic Operations Execution Analyst - PMO for Contact Center Service Delivery Ciudad de México, Ciudad de México, Mexico Guides the implementation and change management of medium to large-scale strategic and core operational initiatives that enhance our people, processes, tools, and technology. Capgemini is seeking a highly... hace 7 días
Contact Center Supervisor - Interpretation Services Ciudad Juárez, Chihuahua, Mexico High school diploma or equivalent; Bachelor's degree in a related field preferred. Oversee the daily operations of the interpretation call center. Minimum of 2 years experience in a contact center services... hace 14 días
Bilingual Customer Experience Contact Center Agent Ciudad de México, Ciudad de México, Mexico Answer inbound telephone inquiries from new potential customers and provide the required information as outlined in the guidelines set by Service Recipient in the relevant policies and procedures for the... hace 13 días
Call Center Representative Hermosillo, Sonora, Mexico In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each... Ayer

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