JOB DESCRIPTION
Position Customer Service Representative Tech Support Description The Customer Representative will provide technical problem resolution the customers by performing a question diagnosis while guiding users through step-by-step solutions. The support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Some solutions may require follow-up, research, or escalation Level 4 Team for further troubleshooting and issue resolution. Representatives will perform related work as required. Work Days Monday to Sunday with 2 days off per week Work...