Embark on a journey of success with Nezda as a Technical Support Representative L2 for VOIP/Telephony Account. […]
Required experienced in VOIP technology including SIP, RTP, QoS, COS, codecs for at least 2 years
Knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4), DNS, etc. […]
Diagnoses and troubleshoots all RingCentral Unified Communications (UC) issues and assists customers to maintain a stable integrated UC platform […]
Troubleshoots and reproduces customer technical issues to resolution and/or escalates […]
Provides...