Schneider Electric is looking for a Customer Service Representative in our Apodaca location.
Mission: Organize and manage processing operations of all incoming orders from customers, including international orders, catalog number verification, pricing, large order requirements, change orders, expediting, credit limit and promise dates.
Main Activities • Follow up Order Execution (EDI, delivery creation, shipment...) : complete process since Order entering till order shipped . • Follow up portfolio & KPI's of service & Root Cause analysis • Reporting main KPIs (OTDS/C, CCL, BOL, NOR, LOQ...) to...